Front Office Agent at Mövenpick Hotel & Residences

Job Description

Previous customer service experience, preferably in a Hotel environment
An energetic, team-focused, and can-do attitude individual
Ability to work independently and demonstrate initiative in a dynamic environment
Enthusiasm to connect with guests and to hear their story
Ability to provide prompt and efficient service, including the ability to build rapport both in person and over the telephone
Self-motivated with a positive and professional attitude
Knowledge of Opera PSM is a bonus
Willingness and availability to work flexible hours, including mornings, nights, weekends, and holiday periods