Customer Support Supervisor at TheJitu.com

TheJitu.com
Nairobi, Kenya
Full-time
1mo

Job Description

As a Customer Support Supervisor, you will be tasked with training, developing, and motivating our customer support representatives as they service and support our growing customer base. You will assist with the day-to-day affairs of the team, including handling escalated customer issues, ensuring all agents are performing up to expected standards, and providing guidance and direction so that agents are supported throughout their shift.

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