A Bachelor’s Degree (in Business preferred)
CPA (K) or Finalist or its equivalent (ACCA, CA etc)
A minimum of 3 years experience managing a debt collection team with >1000 retail customers
A minimum of 3 years’ experience managing a customer-facing call centre / customer contact centre team, with the ability to provide clear direction, accountability, and support to drive strong team performance)
International team management experience
Primary and secondary or tertiary private education sector experience
Remote team management experience