Bachelor’s degree or equivalent combination of education and experience
Must have at least 2 years’ relevant experience in a Call Center collection environment.
Excellent verbal, written and interpersonal communication skills
Excellent customer service skills.
Exceptional Listening skills
Good analytical ability and numerical skills
Ability to work both on own initiative and as part of a team in a high-pressure environment while adhering to deadlines.
Have a high sense of accuracy and attention to details.
