ICT Support
Customer Support
Degree in Information Communication Technology, Computer Science or related field.
Basic understanding of computer hardware, software, and networking.
Ability to troubleshoot and resolve technical issues.
Familiarity with operating systems
Understanding of cybersecurity best practices is an added advantage.
Good problem-solving skills
Strong communication skills.
Ability to work both independently and as part of a team.
Willingness to learn and adapt in a fast-paced
ICT environment.
Degree in Business Administration, Customer Service, Communication or a related field.
Strong communication skills (both written and verbal).
Excellent interpersonal skills with a customer-focused attitude.
Ability to handle customer inquiries, complaints, and feedback professionally.
Basic computer literacy (MS Office, email systems).
Ability to multitask and manage time effectively in a fast-paced environment.
Good problem-solving skills and attention to detail.
Strong organizational skills
Ability to work both independently and as part of a team.
Willingness to learn and adapt to new systems and processes.
