- Reporting to the F&B Manager, responsibilities and essential job functions include but are not limited to the following:
Sets up and tears down service stations
Taking table orders for all food and beverage from the guests and serve in a professional and positive manner.
Provides service within Fairmont and Hotel Standards
Fosters a welcoming culture
Crisp, Efficient Food and beverage service with excellent rapport building – provides an experience, not just a meal.
Cash Handling
Knowledgeable on menus – food and beverage – Speaks passionately and informatively about the offerings
Tailors Service flow to the diner’s needs
Review daily reports, arrival, VIP, group following up on action items
Aware of all business within hotel on a daily basis and able to guide guests accordingly
Work behind the bar as bar server on occasions, and to supervise the smooth running of the outlet.
Attend to all guest requests, being constantly aware of anticipating guests needs.
Ensure smooth running of each table.
Help to ensure the smooth running of all guests requirements and needs on each table.
Clear away any used crockery, cutlery etc.
On occasions, be allocated to the buffets to check for replenishment, cleanliness and respond to guest requests.
